AutoStream Systems LLC ("Company," "we," "our," or "us") respects your privacy and is committed to protecting the information you provide when using our website, services, and communication channels. This Privacy Policy explains how we collect, use, store, and protect your information when you visit autostreamsystems.com or interact with our business.
INFORMATION WE COLLECT
We may collect information that you voluntarily provide, including:
• Name • Email address • Phone number • Business name • Mailing address • Information submitted through contact forms • Information submitted through appointment booking forms • Information provided through live chat • Information provided during phone calls, consultations, or service inquiries
We may also collect information automatically, including:
• IP address • Browser type • Device information • Operating system • Website usage information • Date and time of website visits • Referral sources
HOW WE COLLECT INFORMATION
Information may be collected through:
• Website contact forms • Appointment scheduling forms • Phone calls • SMS/text messaging • Email communications • Live chat functionality • Facebook Lead Forms • Google Lead Forms • Customer relationship management (CRM) systems • Direct communications with our business
HOW WE USE YOUR INFORMATION
We may use collected information to:
• Respond to inquiries • Schedule consultations and appointments • Provide requested services • Deliver customer support • Process transactions • Send service updates • Send promotional and marketing communications • Improve our services • Maintain business records • Prevent fraud and unauthorized activity • Comply with legal obligations
SMS COMMUNICATIONS
By providing your phone number, you consent to receive text messages from AutoStream Systems LLC regarding:
• Appointment reminders • Service notifications • Customer support communications • Marketing and promotional messages
Message frequency may vary.
Message and data rates may apply.
You may opt out at any time by replying STOP. For assistance, reply HELP or contact us directly.
EMAIL COMMUNICATIONS
By providing your email address, you consent to receive:
You may unsubscribe at any time using the unsubscribe link contained in marketing emails.
PAYMENT PROCESSING
Payments may be processed through Stripe or other secure payment processors.
AutoStream Systems LLC does not store complete payment card information on its own servers. Payment information is processed and secured by the applicable payment processor according to its privacy and security practices.
DISCLOSURE OF INFORMATION
AutoStream Systems LLC does not sell, rent, or share personal information with third parties for their own marketing purposes.
We may disclose information when required by law, court order, legal process, or governmental request.
DATA SECURITY
We implement commercially reasonable administrative, technical, and physical safeguards designed to protect personal information.
While we strive to protect your information, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.
DATA RETENTION
We may retain information for as long as necessary to:
• Provide services • Maintain business records • Comply with legal obligations • Resolve disputes • Enforce agreements
CALL RECORDING
AutoStream Systems LLC may, in the future, record or monitor telephone calls for quality assurance, training, customer service, compliance, and business purposes where permitted by applicable law.
THIRD-PARTY WEBSITES
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those websites.
INTERNATIONAL USERS
Our services are intended primarily for users located in the United States and Canada. By using our website, you consent to the collection and processing of information in accordance with this Privacy Policy.
CHANGES TO THIS POLICY
We reserve the right to modify this Privacy Policy at any time. Changes become effective immediately upon posting to our website.
